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Thinking

a creative approach to problem solving

Hi! Welcome to Ideaflow Design Thinking Studio

We facilitate problem solving and build Design Thinking programmes

Oriole Bolus

Design Thinking Consultant

Meet a design thinker and coach

Oriole is a design thinker based in Cape Town who has a vast experience within the design industry and Design Education, grown a great passion for Design Thinking over the years.  Ideaflow Studio is a place for showcasing his thinking and work experiences, while he consultants. He has taught design, created Design Thinking education programmes from scratch and helped companies and early-stage startups design impactful  products and services using a Design Thinking methodology, visualisation approaches,  ethnographic-based user research, usability design, UX architecture, prototyping and various other design strategies.

Get 1-on-1 support from a Design Thinking expert

Oriole is qualified Design Thinking coach from the Hasso Plattner School of Design Thinking. If you are an organisation, business or student and you’d like to fastrack your Design Thinking project or just up-skill on how to use the methodology.

Book a free starter no obligation 1 hour One-on-One Design Thinking coach session with Oriole.

Certified Coach

Oriole is a certified Design Thinking coach from the Hasso Plattner School of Design Thinking

Teacher and Design Practitioner

Oriole has taught design and ideation for many years, while also working in the industry on a variety of complex real world Design Thinking projects

Expert on Design Thinking

Oriole is an expert, majoring is Design Thinking for his Masters Thesis, while also studying Design Innovation and Strategy Aalto University in Finland

Design Thinking gives designers and teams the ability to render their intent, requiring a particular way of thinking about the future state of a service, product or system and then putting fourth the right activities to make that outcome become realised.

What’s the focus of the studio? 

Design Thinking Education & Facilitation  

From an education perspective, Ideaflow Studio can help you develop Design Thinking courses for your organisation and play a role as a Design Thinking coach or facilitator to assist teams with Design Thinking lead project management and programme design

Planets -flying

User Experience Research &
Design

From a User Experience perspective, Ideaflow Studio can help you discover real customer or user insights through research and translate these into user journeys and new features, designing the optimal user experience and testing these designs to ensure they are desirable to the user

New Product & Service Design

From a design perspective,  Ideaflow Studio can help you develop a new  product or service using Design Thinking and Service Design approaches, while at the same time build a viable business model or align these to the existing one

A human-centered approach.

Discovering the real needs of the customer and jobs-to-be-done

The ‘fuzzy’ front end of any design process requires flows between research, ideation and prototyping with the aim create a desirable solution. Yet to design something that people want, the designer or design team need to understand the problems and realities of the people they are designing for. This is why Design Thinking uses ethnographic research approaches to uncover the latent needs of the user to build useful solutions and eradicate any frustrations that a user may encounter using the product or service.

If you’d like to keep up to date about all things Design Thinking, be sure to follow Ideaflow on the Medium blog platform 

Drive.

Passionate about the power of design thinking

Building up the passion behind a project, can be just as much of a  challenge as it is to solve the problem itself. However, once you experience how effective Design Thinking is as a blueprint for change, it ignites your passion to see the change as you shape the solution. That’s why the passion behind a designer can actually be driven by what Design Thinking is actually capable of doing and by those who understand its power as a methodology.

Approach.

Breakthroughs happen by Principle

Good designers are led by principle. Some of these principles are to embrace empathetic – with aim to discover critical user needs and challenges, to preserve ambiguity – as way to foster constant change, to relook and design – in order to learn from what has been done before and to make things tangible – in order to visual the problem and  solution and gain a common understanding between stakeholders. 

Diversity & collaboration.

Dynamic knowledge and diversity

Diversity and collaboration are crucial to thriving, fast moving  and innovative design projects.  At the same time encouraging multi-disciplinary teamwork and participatory design encourage innovation. There is also a mutual consensus within the design community that a mix of facilitators, researchers and engineers ect. can bring about an interesting fusion of perspectives to the energy and the outcome of a project.

 

Ideaflow Design Thinking Studio is a hyper-specialised Design Thinking studio that likes to think design, practice design and research design

LEARN MORE ABOUT WHY DESIGN IS IMPORTANT & THE ROLE OF THE DESIGNER

Method.

How to address the emotional states with the Service Blueprint

Service Blueprints are great tools for communicating the design of services in a practical manner. Both for understanding the user experience and the operational guidelines of an existing or new service. In a recent project we went into the detail of a Service Blueprint and how to build empathy into the framework.

*Subscribe to the Ideaflow Studio Resource Kit where resources on Design Thinking are shared

On a project with DYDX Management Consultants we developed a Service Blueprint that addresses and visualises the emotional states of the customer journey while aligning to the company operations in order to deliver the service

Get in touch

Send Oriole a direct message if you have a project in mind or if you would like to discuss more about Design Thinking.

Oriole also likes to hear from design thinkers a like. As there may be opportunities where we could collaborate on projects in the future.